• Home
  • Customer Service | Janns Netcraft

Netcraft Customer Service - We Know Ordering

All of our customer service operators are trained and ready to help you with order placement and order status. Answering questions about shipping fees and inventory availability are their specialty. They're experts at solving an ordering problem whether it was placed on-line or by phone. Call customer service at (419) 868-8288 option 6 or 1-800-NETCRAFT.

We answer questions emailed to us promptly at: Customer Service


Our Customer Service Department is closed the following holidays: New Years Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas

  • Hours EST - April 4 - December 31, 2022
  • Monday-Friday - 7:00am - 5:30pm
  • Saturday - 9:00am - 2:00pm
  • Sunday - Closed