Janns Netcraft Customer Service - We know Ordering

All of our customer service operators are trained and ready to help you with order placement and order status. Answering questions about shipping fees and inventory availability are their specialty. They're experts at solving an ordering problem whether it was placed on-line or by phone.

We answer questions emailed to us promptly at Customer Service

Janns Netcraft Tech Support - We know Fishing

Our product support group is here to help you with product questions, special orders and technical questions about using the products we sell. Everyone in product support is an avid fisherman and receives training to become familiar with using all of our products. If we don't know the answer, we'll do our best to find it.

We answer questions emailed to us promptly at Tech Help