Janns Netcraft Ordering and Shipping Information
Over 95% of our orders are shipped within 24 hours of receipt. If we have your current email address, we will confirm receipt of your order and order shipment. If tracking information is available on your package, we will provide it in your order shipment confirmation email. Good Fishing!
Satisfaction Guaranteed
If for any reason you are not satisfied with your purchase, just return it to us within 30 days of purchase (shipment). We will be happy to substitute an item or refund your money, whichever you prefer.
Order Methods
Place your order on-line on our secure website 24 hours a day, every day.
Order by phone, simply call 1-800-NETCRAFT (1-800-638-2723).
Order by fax, 1-419-868-8338.
Visit our showroom in Maumee Ohio. Showroom Visit Information
| Shipping and Handling Fees |
| Order Amount |
Std. Ground |
Express Ground |
3 Day Air |
2 Day Air |
Next Day Air |
| Under $20.00 |
$5.95 |
$9.50 |
$19.50 |
$21.95 |
$38.50 |
| $20.01 - $40.00 |
$7.50 |
$10.95 |
$19.95 |
$21.95 |
$38.50 |
| $40.01 - $60.00 |
$8.70 |
$12.25 |
$19.95 |
$21.95 |
$38.50 |
| $60.01 - $85.00 |
$9.95 |
$13.45 |
$19.95 |
$21.95 |
$38.50 |
| $85.01 - $125.00 |
$10.95 |
$14.45 |
$19.95 |
$21.95 |
$38.50 |
| $125.01 - $150.00 |
$12.85 |
$16.35 |
$19.95 |
$21.95 |
$38.50 |
| Over $150.00 |
$13.95 |
$17.45 |
$19.95 |
$21.95 |
$38.50 |
| Transit Times - Business days not including weekends and holidays |
| Standard Ground - 3-7 Days |
Express Ground 2 - 5 Days |
3 Day Air - 3 Days Guaranteed |
| 2 Day Air - 2 Days Guaranteed |
Next Day Air 1 Day Guaranteed |
... |
Air Shipping and Handling Fees*
Air shipping fees for 2 day and 3 day are for US street address only. Under 4# package weight. No hazardous materials shipped via air. No COD air orders accepted.
Next Day Shipping and Handling Fees
Next day shipping fee for the continental US is $38.50 for packages under 4#.
Alaska, Hawaii and Puerto Rico
Use our express ground shipping fees. The 2-Day Air Service fee is $38.50. Air Service delivery to outlying areas may take an additional 3-4 days. Next day air fee is $47.00.
Oversize/Special Handling Fees
Certain products require extra charges for shipping. Items marked as oversize require an additional fee of $17 per order. Items marked as special handling require an additional $9.00 per order. These fees are per order, not per item. They are in addition to the posted shipping fees based on the dollar amount of the order.
Changes
Infrequently, a product or price must be changed due to human error or a change by a product manufacturer. Prices, fees, and product specifications are subject to change without notice.
International Orders
We gladly ship to fishermen around the world. Receive your order in 6-10 business days after shipment by Air-Priority Mail International(PMI). Shipping fees are based on the weight of items ordered. Shipping fees are provided during checkout before payment is required. All shipments are insured. Duties and taxes are not included.
Please consult with your local postal service and customs for information on any fees for your country. Prices and fees are shown in U.S. dollars (USD). Not all of our products can be shipped to all destinations. We will also accept your order via Fax or mail. Please contact customer service customerservice@jannsnetcraft.com if you have any questions.
Frequently Asked Questions
Why do you need my email address? - To better serve you, we confirm your order via email when it is received and again when it is shipped. On occasion, we send special offers and new product announcements to our customers. You can opt out of these offers.
Why create an account? - if you create an on-line account, you can review you order history along with current order status and order tracking.
Is my personal information kept private? - We never sell, rent or release your personal information. Your personal information remains private with us.
What are cookies? - To allow you to place orders and review your account, we must put a cookie on your computer. These cookies are for your convenience only and are not used for any other purpose.