Jann's Netcraft Ordering Information

Discover card Master Card Visa Card PayPal

SHIPPING FEES

Order Amount US Surface 2 Day Air 3 Day Air
Under $20.00 $6.50 $19.95* $16.95*
$20.01-$40.00 $7.95 $19.95* $16.95*
$40.01-$60.00 $8.95 $19.95* $16.95*
$60.01-$85.00 $10.25 $19.95* $16.95*
$85.01-$125.00 $11.25 $19.95* $16.95*
$125.01-$150.00 $12.95 $19.95* $16.95*
Over $150.00 $14.25 $19.95* $16.95*

* US street address only. Under 4# package weight. No hazardous materials shipped via air.

Order on our secure website 24 hours a day, every day.

Order by phone, simply call 1-800 NETCRAFT (1-800-638-2723).

Phone Hours: EST Eastern standard time

  • January 2, 2009 - March 31, 2009
    • 8:00am - 8:00pm Monday
    • 8:00am - 7:00pm Tuesday-Thursday
    • 8:00am - 6:00pm Friday
    • 9:00am - 4:00pm, Saturday
    • Noon until 4:00pm Sunday
  • April 1, 2009 - December 31, 2009
    • 8:00am - 5:30pm, Monday - Friday
    • 9:00am - 4:00pm, Saturday
    • Closed, Sunday

    Order by FAX - 1-419-868-8338

    Guarantee - If for any reason you are not satisfied with your purchase, just return it to us within 2 weeks of receipt. We will be happy to substitute an item or refund your money, whichever you prefer. Guarantee Seal

    Changes - Prices, fees, and product specifications are subject to change without notice.

    Why we need your email address  - To better serve you, we confirm your order via email when it is received and again when it is shipped. On occasion, we send special offers and new product announcements to our customers. You can opt out of these offers.

    What is my account?  - After you have created an on-line account, you can review you order history along with current order status and order tracking.  

    Privacy - We never sell, rent or release your personal information. Your personal information remains private with us.

    Cookies - To allow you to place orders and review your account, we must put a cookie on your computer. These cookies are for your convenience only and are not used for any other purpose.

    International Orders We proudly ship to fishermen around the world. Prices in our catalog and on our website are in U.S. dollars. Receive your order in 6-10 business days after shipment. All orders are shipped by Priority Mail International. No duties or taxes are included. Please consult with your local postal service and customs for information on any fees for your country. Not all of our products can be shipped to all destinations. Shipping charges are based on the items ordered and they are displayed during checkout. Shipping fees include insurance. We will also accept your order via Fax or mail. Please contact customer service customerservice@jannsnetcraft.com if you have any questions.

    Alaska, Hawaii, and Puerto Rico - Use our regular ground shipping fees for parcel post. The 2-Day Air Service fee is $35.00. Air Service delivery to outlying areas may take an additional 3-4 days.

    Holidays - We are closed the following holidays, New Years Day, Memorial Day, July 4th,  Labor Day, Thanksgiving Day and Christmas.

    Shipping time - Over 95% of our orders are shipped within 24 hours of receipt. If we have your current email address, we will confirm receipt of your order and order shipment.

    Transit Days - Transit days for ground shipments are approximate. Map shows business days which do not include weekends and holidays. Transit days map