Jann's Netcraft Ordering Information

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SHIPPING FEES

Order Amount US Surface 2 Day Air 3 Day Air
Under $20.00 $6.85 $21.95* $18.75*
$20.01-$40.00 $8.40 $21.95* $18.75*
$40.01-$60.00 $9.60 $21.95* $18.75*
$60.01-$85.00 $10.95 $21.95* $18.75*
$85.01-$125.00 $11.95 $21.95* $18.75*
$125.01-$150.00 $13.75 $21.95* $18.75*
Over $150.00 $14.95 $21.95* $18.75*

* US street address only. Under 4# package weight. No hazardous materials shipped via air.

Oversize/Special Handling - Certain products require extra charges for shipping. Items marked as oversize require an additional fee of $16 per order. Items marked as special handling require an additional $8.50 per order. These fees are per order, not per item. They are in addition to the posted shipping fees based on the dollar amount of the order.

Order on our secure website 24 hours a day, every day.

Order by phone, simply call 1-800 NETCRAFT (1-800-638-2723).

Phone Hours: EST Eastern standard time

  • December 1, 2011 - December 31, 2011
    • 8:00am - 5:300pm, Monday - Friday
    • 9:00am - 2:00pm, Saturday
  • January 2, 2012 - April 27, 2012
    • 8:00am - 7:00pm, Monday - Tuesday
    • 8:00am - 6:00pm, Wednesday, Thursday, Friday
    • 9:00am - 4:00pm, Saturday
    • 10:00am - 4:00pm, Sunday
  • April 30, 2012 - December 31, 2012
    • 8:00am - 5:30pm, Mon - Fri
    • 9:00am - 2:00pm, Sat
    • Closed, Sunday

    Order by FAX - 1-419-868-8338

    Guarantee - If for any reason you are not satisfied with your purchase, just return it to us within 30 days of purchase (shipment). We will be happy to substitute an item or refund your money, whichever you prefer. Guarantee Seal

    Changes - Prices, fees, and product specifications are subject to change without notice.

    Why we need your email address  - To better serve you, we confirm your order via email when it is received and again when it is shipped. On occasion, we send special offers and new product announcements to our customers. You can opt out of these offers.

    What is my account?  - After you have created an on-line account, you can review you order history along with current order status and order tracking.  

    Privacy - We never sell, rent or release your personal information. Your personal information remains private with us.

    Cookies - To allow you to place orders and review your account, we must put a cookie on your computer. These cookies are for your convenience only and are not used for any other purpose.

    International Orders We proudly ship to fishermen around the world. Receive your order in 6-10 business days after shipment by Air-Priority Mail International(PMI). Shipping fees are based on the weight of items ordered. Shipping fees are provided during checkout before payment is required. All shipments are insured. Duties and taxes are not included. Please consult with your local postal service and customs for information on any fees for your country. Prices and fees are shown in U.S. dollars (USD). Not all of our products can be shipped to all destinations. We will also accept your order via Fax or mail. Please contact customer service customerservice@jannsnetcraft.com if you have any questions.

    Alaska, Hawaii, and Puerto Rico - Use our regular ground shipping fees for parcel post. The 2-Day Air Service fee is $38.50. Air Service delivery to outlying areas may take an additional 3-4 days. Next day air fee is $47.00

    Holidays - We are closed the following holidays, New Years Day, Memorial Day, July 4th(5th),  Labor Day, Thanksgiving Day and Christmas.

    Shipping time - Over 95% of our orders are shipped within 24 hours of receipt. If we have your current email address, we will confirm receipt of your order and order shipment.

    Transit Days - Transit days for ground shipments are approximate. Map shows business days which do not include weekends and holidays. Transit days map