Jann's Netcraft Customer Service

Contact our customer service department with your questions about:

  • Order Status (Also available on-line when you log into your account)
  • Product Availability
  • Questions or problems with your order
  • Website Questions

  • They're knowledgeable and want to help!
  • Live Help on our website
  • Call 1-800-346-6590
  • email us at CustomerService@JannsNetcraft.com
    Please remember to provide your name and address when requesting order information.


  • Shipping fees and ordering information

Hours: EST Eastern standard time

    January 4, 2010 - March 31, 2010
  • 8:00am - 7:00pm Monday and Tuesday
  • 8:00am - 6:00pm Wednesday, Thursday, Friday
  • 9:00am - 4:00pm, Saturday
  • Noon - 4:00pm, Sunday

  • April 1, 2010 - December 31, 2010
  • 8:00am - 5:30pm, Monday - Friday
  • 9:00am - 2:00pm, Saturday
  • Closed, Sunday